Customer Support Executive

Job Description

We are looking for a friendly and customer-focused Customer Support Executive to assist customers, resolve queries, and provide excellent service. The ideal candidate should have strong communication skills, patience, and the ability to handle customer concerns professionally.

Responsibilities:

• Respond to customer inquiries via phone, email, chat, or in person.
• Resolve customer complaints and provide appropriate solutions.
• Maintain accurate records of customer interactions and transactions.
• Provide information about products, services, and company policies.
• Follow up with customers to ensure issue resolution and satisfaction.
• Escalate complex issues to the concerned department when necessary.
• Handle customer feedback and suggestions professionally.
• Achieve customer service quality standards and performance targets.

Required Skills:

• Excellent verbal and written communication skills.
• Good listening and problem-solving abilities.
• Basic computer knowledge and MS Office skills.
• Ability to work in a team environment.
• Customer-focused attitude and patience.
• Time management and multitasking skills.

Qualification:

• Intermediate (10+2), Diploma, Any Degree.
• Freshers and experienced candidates can apply.

Salary:

• ₹2.0 LPA – ₹4.5 LPA (Based on skills and experience)

Job Type:

• Full-Time

Location:

• Chitradurga, Karnataka

Experience:

• 0–3 Years (Freshers Welcome)